Hybrid work changed the FM brief. Demand now swings by day of week, so cleaning rotas, catering orders and energy use should follow occupancy rather than a fixed schedule. Booking data is the forecast that makes that possible.
Common questions
What does Facilities Management mean in simple terms?+
Facilities management (FM) is the discipline of keeping buildings safe, compliant, comfortable and cost-effective. It spans hard services like HVAC and electrical, and soft services like cleaning, catering and security.
How is Facilities Management measured and reported?+
Hybrid work changed the FM brief. Demand now swings by day of week, so cleaning rotas, catering orders and energy use should follow occupancy rather than a fixed schedule. Booking data is the forecast that makes that possible.