Data, Security & Certification

Enterprise-grade security. Data you can trust.

Q: What encryption does HybridHero use?

TLS 1.2 or higher for data in transit, AES-256 for data at rest, and per-tenant key management with regular rotation. Encryption is applied across application databases, file storage, and backups by default — no customer configuration required.

With secure data storage, GDPR compliance, ISO 27001 certification, SOC 2 aligned controls, role-based access controls, and robust encryption, HybridHero meets the highest standards for enterprise security and compliance.

Request pricing Book a demo

What enterprise trust looks like

Built for transparency, auditability, and scale.

Security at HybridHero is not a checkbox. It is built into the platform architecture from the ground up so your team, your compliance function, and your leadership can move forward with confidence.

Data security

Your data is protected by enterprise-grade infrastructure, end-to-end encryption, and rigorous third-party security testing. We prioritise reliability and resilience at every layer of the platform.

Privacy first

We safeguard the personal data of your employees and visitors with strict controls and clear policies. From collection to processing, privacy is built into every step of the system.

Compliance you can count on

We support your compliance goals with a platform built for regulatory confidence. Our growing list of certifications reflects our ongoing commitment to meeting and exceeding industry standards.

Encrypted data

Encrypted in transit and at rest, protection you can trust.

We protect all data with enterprise-grade encryption. TLS 1.2/1.3 in transit and AES-256 at rest ensure your information is always shielded from interception, tampering, or unauthorised access.

Our encryption protocols are regularly reviewed and updated to align with the latest industry best practices, so the protection in place today keeps improving over time.

Access control

Role-based access built for security and control.

Our role-based access control (RBAC) ensures users only see and interact with what they need. You can define roles by team, function, or region to minimise risk and prevent data overexposure.

It is flexible, scalable, and built to support the access governance requirements of complex, multi-site organisations without creating friction for day-to-day users.

IDAM & SSO

Enterprise identity with SSO and MFA.

We support leading identity providers for Single Sign-On, including Okta, Azure AD, and Google. Multi-Factor Authentication adds another layer of protection to verify user identities securely.

Together, these features reduce the risk of credential-based attacks and simplify secure access for users across your organisation from day one.

Single sign-on active Azure AD, Okta and Google sign-in

Data hosting

World-class data hosting standards.

All data is stored in secure, geographically distributed Tier 4 data centres. Our infrastructure partners are ISO 27001 and SOC 2 certified, with 99.99% uptime SLAs and disaster recovery in place.

You get high availability, consistent performance, and the confidence that comes from knowing exactly where your data lives and how it is protected.

UK | EU | US | APAC Your data stays where you set it

Secure APIs

API security by design.

Our APIs are protected with secure authentication protocols and strict rate-limiting controls. Token management ensures every integration is both traceable and protected against misuse.

We give developers the tools to build confidently without compromising the security posture of your broader workplace technology stack.

Secure, scalable architecture

HybridHero is built on infrastructure trusted by leading organisations.

The security architecture underneath HybridHero covers every layer from identity and access through to data storage, monitoring, and integration. Here is what that means in practice for your IT and compliance teams.

Data privacy and compliance GDPR, ISO 27001, SOC 2, and support for industry-specific regulatory requirements.
Access control and identity management SSO, MFA, and granular role-based permissions to keep access tightly managed across your organisation.
Data residency and storage Tier 4 data centres with geo-distributed redundancy, 99.99% uptime SLAs, and documented data location.
Audit logs and monitoring Real-time visibility into platform activity with detailed logs supporting security audits and governance.
Integration security Secure APIs and vetted integrations maintain control across your entire digital ecosystem.

Auditing & monitoring

Transparent audit logs. Complete visibility.

Every action across the platform is logged, giving your security and compliance team a full record of access, changes, and activity patterns. There are no blind spots.

These logs support formal security audits, help you demonstrate governance to stakeholders, and give your team the operational confidence to manage the platform at scale.

Full traceability Every action timestamped and logged

Tested, monitored, always improving

We do not just meet today's standards. We prepare for tomorrow's.

Security is not a fixed point. Our team runs regular third-party testing and continuous vulnerability scanning to stay ahead of evolving threats and ensure fast remediation when issues are identified.

Third-party penetration testing

Independent security audits conducted on a regular cadence to identify vulnerabilities before they become risks.

Continuous vulnerability scanning

Automated scanning across infrastructure and application layers provides round-the-clock awareness of potential exposure points.

Swift remediation cycles

When weaknesses are identified, our security team prioritises rapid resolution with documented response timelines.

Frequently asked questions

Questions about data security

Answers to the questions security, IT, and procurement teams ask most often before approving HybridHero.

Is HybridHero data secure?

Yes. HybridHero is ISO 27001 certified and SOC 2 aligned, with encryption at rest and in transit, role-based access controls, regular penetration testing, and SOC-monitored infrastructure. Data is hosted in Tier-1 cloud regions with tenant isolation suitable for regulated industries.

What security certifications does HybridHero hold?

HybridHero is ISO 27001 certified covering data security, access management, change management, incident response, and supplier risk. We also align to SOC 2 controls. Documentation, audit summaries, and certificates are available to procurement and security teams on request.

How does HybridHero comply with GDPR?

HybridHero captures personal data lawfully with documented purpose, configurable retention windows, right-to-erasure support, granular access controls, and full audit trails. Data Processing Agreements (DPAs), Standard Contractual Clauses (SCCs), and sub-processor lists are provided for legal review.

Where is HybridHero workplace data stored?

HybridHero stores data in Tier-1 cloud regions (UK, EU, US, and APAC) so customers can keep workplace records within the jurisdiction that suits their compliance posture. Data residency is fixed per tenant, with documented backup and disaster-recovery procedures.

What encryption does HybridHero use?

TLS 1.2+ for data in transit, AES-256 for data at rest, and per-tenant key management with regular rotation. Encryption is applied across application databases, file storage, and backups by default — no customer configuration required.

How does HybridHero manage user access and identity?

SAML 2.0 and OIDC SSO with Azure AD, Okta, Google, and any standards-compliant IdP. SCIM provisioning automates user lifecycle changes, role-based access controls govern per-site and per-team permissions, and every admin action is logged for audit.

See all HybridHero FAQs

From the blog

Security that your enterprise compliance team will sign off on.

We will walk you through the security architecture, answer your compliance questions, and help you understand exactly how HybridHero protects your organisation's data.

Book a demo Talk to security

Trusted by enterprise organisations worldwide.