Employee experience (EX) is the sum of every interaction an employee has with their employer, from onboarding to the tools they use daily. The workplace is a large slice of it: a day in the office that starts with no desk and a full car park is a bad experience, however good the culture deck.
Workplace teams influence EX most through friction removal. If finding a desk, a room, a parking space and a colleague each takes seconds, the office competes well with the kitchen table.