Visitor management is the process of handling guests on site: pre-registration, sign-in, badging, host notification and sign-out, with a record kept of the lot. It replaces the paper visitor book, which was slow, illegible and a privacy problem in plain sight.
Beyond first impressions, visitor management is a compliance tool. Accurate visitor records support GDPR obligations, safety regulations and evacuation roll calls, and in the UK they are central to Martyn’s Law preparedness.
Choosing a system? See the best visitor management software compared, or how HybridHero handles visitors.