Workplace glossary

What is Slack?

Definition & practical guide1 min read

Slack is channel-based team messaging: conversations organised into channels rather than inboxes, with apps and automations woven in. Owned by Salesforce, it remains the default chat tool in many tech-leaning organisations, competing with Microsoft Teams.

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In hybrid operations, chat is where coordination actually happens: “who is in tomorrow?” is asked in Slack, not in a facilities portal. Workplace tools earn adoption by answering there, through integrations and notifications, instead of demanding another destination.

Common questions

What does Slack mean in simple terms?

Slack is channel-based team messaging: conversations organised into channels rather than inboxes, with apps and automations woven in. Owned by Salesforce, it remains the default chat tool in many tech-leaning organisations, competing with Microsoft Teams.

How does Slack work in practice?

In hybrid operations, chat is where coordination actually happens: “who is in tomorrow?” is asked in Slack, not in a facilities portal. Workplace tools earn adoption by answering there, through integrations and notifications, instead of demanding another destination.