Solving symptoms is temporary. Finding the root cause is what prevents the same issue coming back under a different label.
Common questions
What does Root Cause mean in simple terms?+
A root cause is the real reason behind a recurring problem. If people complain that rooms are unavailable, the root cause might be ghost meetings, poor room sizes, missing check-in rules or a team-day clash.
What is the difference between Root Cause and similar terms?+
Solving symptoms is temporary. Finding the root cause is what prevents the same issue coming back under a different label.