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Workplace glossary

What is Office Hoteling?

Office hoteling is reservation-based flexible seating: employees book a desk, office or room in advance for a set period, the way a guest books a hotel room, rather than being assigned a permanent seat. It differs from hot desking mainly in the booking step: hoteling is reserve-first, hot desking is often first come, first served.

Common synonyms include desk hoteling, hoteling workspace and reservation-based seating. The model relies on desk booking software for reservations, check-in to release no-shows, and utilisation data to size the desk pool.

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