Workplace glossary

What is a Mobile Credential?

Definition & practical guide2 min read

A mobile credential is a door pass held in a phone or smartwatch instead of on a plastic card, presented over NFC or Bluetooth at the reader.

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The operational appeal is issuance and revocation. A credential can be sent to a new starter before their first day and withdrawn the moment they leave, with no card to print, post or collect back.

The practical catches are the ones nobody plans for: a flat battery is a locked door, and personal devices raise questions the security team will want answered. Most sites run mobile credentials alongside cards rather than instead of them.

Common questions

What does Mobile Credential mean in simple terms?

A mobile credential is a door pass held in a phone or smartwatch instead of on a plastic card, presented over NFC or Bluetooth at the reader.

What are the best practices for Mobile Credential?

The operational appeal is issuance and revocation. A credential can be sent to a new starter before their first day and withdrawn the moment they leave, with no card to print, post or collect back.

How does Mobile Credential work in practice?

The practical catches are the ones nobody plans for: a flat battery is a locked door, and personal devices raise questions the security team will want answered. Most sites run mobile credentials alongside cards rather than instead of them.