Workplace glossary

What is Host Notifications?

Definition & practical guide1 min read

Host notifications alert an employee the moment their visitor arrives: a message to the channel they actually watch, sent by the sign-in itself rather than by a busy receptionist ringing round.

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It is the single biggest fix for guests sitting unattended in reception. Good implementations add escalation, so if the host does not respond within a couple of minutes a deputy or the front desk is alerted, and the visitor is never the one left wondering.

Common questions

What does Host Notifications mean in simple terms?

Host notifications alert an employee the moment their visitor arrives: a message to the channel they actually watch, sent by the sign-in itself rather than by a busy receptionist ringing round.

How does Host Notifications work in practice?

It is the single biggest fix for guests sitting unattended in reception. Good implementations add escalation, so if the host does not respond within a couple of minutes a deputy or the front desk is alerted, and the visitor is never the one left wondering.