Workplace glossary

What is a desk reservation?

Definition & practical guide2 min read

A desk reservation is a booking that holds a named desk for a named person on a given day. It is the mechanism that makes a shared floor workable: without it, unassigned desks are first-come first-served, and people either arrive to find nothing free or stop coming in.

On this page

The reservation is only half of it. A booking that is never claimed still shows as occupied, so a floor can read as full at 9am and sit half empty by 11. This is why reservation systems pair the booking with a check-in, and release anything unclaimed back into the pool. Reservation data without check-in data measures intent, not attendance.

Reservations also carry the detail that makes a desk usable: the hot desk next to your team, the one with the second monitor, the accessible one near the entrance. That is why desk reservation and space utilisation are the same conversation from two ends.

In HybridHero a desk can be reserved from the dashboard or the floor plan, for part of a day or a whole week, on your own behalf or someone else, with auto-release for anything nobody checks into. See desk booking.

Common questions

How far ahead should people be able to book a desk?

Long enough to plan a team day, short enough to stop a handful of people reserving the good seats for a quarter. Two to four weeks suits most offices, and the window is worth setting centrally rather than leaving open.

What happens if someone does not turn up?

Without a check-in rule the desk stays held all day. With one, it is released automatically and returns to the pool for anyone else.

Is a desk reservation the same as hot desking?

No. Hot desking is the policy of not assigning desks permanently. A reservation is the booking that stops that policy becoming a scramble.