Start with an everyday tenant task
Choose one shared room, parking area or arrival process. Follow the complete journey with synthetic test details, including a change or cancellation. Record where a tenant or receptionist needs help before choosing what to change.
Use the scorecard to review the actual configuration, permissions and evidence for your building. Multi-site support alone does not establish separation between tenant organisations. Keep mandatory requirements open until your reviewers have tested them.
This pack covers workplace operations. It is not a rent accounting, service-charge or maintenance-management guide. It does not certify a supplier or promise financial returns.