Microsoft 365 integration

Microsoft 365 workplace management integration

HybridHero syncs two-way with Outlook and Microsoft 365, so desks, meeting rooms, parking and visitors stay in one system and calendars stay accurate.

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What the Microsoft 365 integration does

HybridHero is a separate workplace management platform that connects to your Microsoft tenant. It does not replace Outlook or Teams, and it does not run inside them. It keeps the two systems in step so a booking made in one place is reflected in the other.

Three things are connected: your calendars in Outlook and Microsoft 365, your sign-in through Microsoft Entra ID (Azure AD), and your notifications in Microsoft Teams. Employees book desks and rooms in HybridHero on web, iOS or Android, and the calendar entries land where they expect them.

Calendars stay accurate

Meeting room bookings sync two-way with Outlook and Microsoft 365, so a room booked in one system is not double-booked in the other.

Two-way sync · Professional plan and above

One set of credentials

Staff sign in with the Microsoft account they already have. HybridHero supports single sign-on through Microsoft Entra ID and Active Directory.

Entra ID · Active Directory · SAML

Updates reach people in Teams

Booking confirmations, reminders and approval prompts are sent to Microsoft Teams, so nobody has to keep HybridHero open to stay informed.

Confirmations · reminders · approvals

More than rooms

The same platform covers hot desk booking, meeting room management, parking and visitors, so Microsoft 365 is connected to one system rather than four.

Desks
Rooms
Parking
Visitors

What syncs, and in which direction

This table lists what moves between HybridHero and Microsoft 365, which way it moves, and which plan it sits on.

Calendar and Microsoft Teams integration is available on the Professional plan and above. The custom API is on the Enterprise plan. Pricing for every plan is confirmed on a consultation call.
WhatDirectionWhat happensPlan
Meeting room bookingsTwo-wayA room booked in HybridHero appears in the Outlook and Microsoft 365 calendar, and a room booked in Outlook is reflected back in HybridHero.Professional and above
Changes and cancellationsTwo-wayMoving or cancelling a room booking in either system updates the other, so the room is released rather than left blocked.Professional and above
Desk and parking bookingsHybridHero to Microsoft 365A desk or parking booking made in HybridHero creates the calendar entry, so colleagues can see where somebody is working.Professional and above
Employee sign-inMicrosoft to HybridHeroSingle sign-on through Microsoft Entra ID (Azure AD) or Active Directory. Access is controlled by your existing identity policies.Professional and above
Notifications and approvalsHybridHero to TeamsBooking confirmations, check-in reminders and approval prompts are delivered as Microsoft Teams messages.Professional and above
Booking and utilisation dataHybridHero to your systemsThe custom API and third-party integrations let you pull booking and utilisation data into your own reporting or HR systems.Enterprise

Outlook room booking integration

Rooms are the case where two systems disagreeing causes the most damage. If a room is booked in Outlook and HybridHero does not know, somebody walks into an occupied room. The two-way sync is there to stop that.

Room bookings, changes and cancellations move in both directions between HybridHero and the Microsoft 365 calendar. Auto-release of unused bookings is part of the platform, so rooms held by a no-show go back into the pool. See meeting room management for how rooms are set up, and the glossary entry on calendar integration for the general pattern.

Microsoft Teams desk booking updates

Desk bookings are made in HybridHero, on the web app or the iOS and Android apps. What Microsoft Teams gives you is the message layer: confirmations, reminders to check in, and approval prompts for managers arrive in Teams, so people do not need to go looking for them.

The practical effect on hot desk booking is adoption. A reminder that arrives in a tool people already have open gets acted on. Read more on Microsoft Teams in the glossary.

Single sign-on with Microsoft Entra ID

HybridHero supports single sign-on and Active Directory from the Professional plan. Staff sign in with their existing Microsoft credentials, and multi-factor authentication is enforced at the identity layer rather than by HybridHero. Multi-tenant SSO is available on the Enterprise plan, which matters if you run separate tenants across regions or subsidiaries.

The infrastructure is ISO 27001 certified and the platform is GDPR compliant. Background on the protocols is in the glossary: single sign-on and SAML.

Questions about the Microsoft 365 integration

Does HybridHero work with the Outlook calendar?

Yes. HybridHero syncs with Outlook and Microsoft 365 calendars. Bookings made in HybridHero appear in the calendar, and room bookings made in Outlook are reflected back in HybridHero. HybridHero is a separate application, so you book in HybridHero rather than inside Outlook itself.

Do room bookings sync both ways?

Yes. Meeting room bookings, changes and cancellations sync in both directions between HybridHero and Microsoft 365. Desk and parking bookings currently flow one way, from HybridHero into the calendar.

Is single sign-on supported?

Yes. Single sign-on and Active Directory are included from the Professional plan. Microsoft Entra ID (Azure AD) and Okta are both supported. Multi-tenant single sign-on is on the Enterprise plan.

What about Microsoft Teams Rooms hardware?

HybridHero syncs meeting room bookings with the room calendars in Microsoft 365. Compatibility with a specific Microsoft Teams Rooms device or room panel is confirmed on your consultation call, because it depends on how your rooms and resource mailboxes are configured. See Microsoft Teams Rooms in the glossary.

Which plan includes the Microsoft 365 integration?

Microsoft Teams and calendar integration, single sign-on and Active Directory are on the Professional plan and above. Multi-tenant single sign-on and the custom API are on the Enterprise plan. Pricing is custom and confirmed on a 30-minute consultation call, then confirmed in writing.

Can we connect HybridHero to other systems as well?

Yes. The Enterprise plan includes a custom API and third-party integrations for HR systems, access control and internal reporting. HybridHero also connects to Google Workspace, Slack and Okta.

Looking for something else? Browse all HybridHero integrations.

Connect your Microsoft tenant

See the Microsoft 365 sync running on your own rooms

We will look at how your rooms and calendars are set up today, confirm what will sync, and show you the platform on a short call.

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